Servicing

Service relates to the one off repair of faults or breakdowns you may experience with any building services systems you have. PRS has fully trained qualified technicians who you can call out to attend your premises to effect a repair or diagnosis of an ongoing problem or fault.

If the fault can be fixed easily and within your agreed cost and time scale it will be completed for you. We operate a fixed fee call out charge for the first hour and any additional time or work will be advised to you. Parts and consumables will be charged at extra cost if required or necessary.

If the fault requires major work or expensive parts you will be quoted a fixed price to effect the repair before work proceeds.

Service is different to Maintenance, but Maintenance contract customers are provided with a 365 day, 24 hour call out service for service call outs. It is one of the benefits of having a Maintenance contract agreement with PRS.